Privacy Policy

Privacy Statement Noyz Boyz Advanced Audio Services B.V. Our Identity:

• Noyz Boyz Advanced Audio Services B.V. Duivendrechtsekade 67 1096 AH Amsterdam. Noyz Boyz is an independent company and we are not affiliated with any other organization. We are not part of another organization, nor is any other organization part of our company. Our Data Protection Officer (DPO) is Tjerk Borgen, reachable at [email protected]

General

• We will only process personal data if we have a legal basis for processing the personal data. Furthermore, we will strive to comply with all relevant laws and regulations concerning the processing of the personal data provided to us. We will not process more personal data than is necessary for the processing purposes.

Personal data we process:

• We only store the personal data that you have provided to us. These may include:
  • Name
  • Address details
  • Phone number(s)
  • Email address
  • Your website

• NB. In addition to personal data, we store for service and warranty purposes:

  • Types and/or serial numbers of products or services we have provided to you.
  • Price quotes for products or services you have requested from us.

The processing of your data:

• We store your data because tax law obliges us to do so (or due to other legal obligations).
• So that we can trace and use the history, such as maintenance data of your products, for future maintenance, repair, and warranty purposes.
• For handling your payment(s).
• To be able to call or email you if necessary to carry out our services.
• To provide you with the option to create an account.
• To deliver goods and services to you.

Special and/or sensitive personal data we process:

• Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We, therefore, recommend that parents be involved in their children's online activities to prevent data from being collected about children without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at [email protected], and we will delete that information.

Where and how we store your data:

• We store the data you provided to us via the webstore at this webstore location. This data is stored by the webstore provider Lightspeed on a secure server that can only be accessed by you and the management of Noyz Boyz Audio. Your password is not accessible to us. Find the Lightspeed Privacy Statement here: https://pdf.lightspeedhq.com/privacy-policies/LIGHTSPEED_PRIVACY_POLICY_Dutch.pdf .
• The data you provided via email or telephone is stored in our database, which is stored locally. Noyz Boyz Audio uses security software, such as a virus scanner and firewall. TLS (formerly SSL) We send your data via a secure internet connection. You can see this by the 'https' in the address bar and the padlock icon in the address bar.
• Backups of this data may be securely stored externally on Apple iCloud Drive.
• Security software, such as a virus scanner and firewall. TLS (formerly SSL) We send your data via a secure internet connection. You can see this by the 'https' in the address bar and the padlock icon in the address bar.
• Noyz Boyz only uses technical and functional cookies, and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone during your first visit to this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your preferences. We can also use them to optimize our website. You can disable cookies by setting your internet browser to no longer store cookies. You can also delete all previously stored information via your browser settings.

Data we share with third parties:

• We do not share any personal data with other organizations or third parties except where we are required to do so by tax law or other legal obligations. -The only exception to this is that we may pass on your personal data to a collection agency if your payment remains unpaid. You will be informed in advance if this becomes necessary.

Automated decision-making:

• Noyz Boyz Audio does not make decisions based on automated processing about matters that can have (significant) consequences for individuals. These are decisions made by computer programs or systems without the involvement of a human (for example, a Noyz Boyz Audio employee). We may use your data for direct mailings, but we have never done so and will not do so without your explicit consent. Your personal data is therefore not shared with a mail provider, etc.

The retention period of your data:

• We will retain your data for at least as long as we are required to do so by tax law or longer for the reasons mentioned above unless you object to the retention of this data.

Viewing, changing, or deleting your data:

• As long as it does not conflict with the retention requirement of necessary accounting data imposed by law, we will delete your personal data immediately but no later than within four weeks after your request via email ([email protected]). You can always view and change your data under privacy law. To ensure that the request for access has been made by you, we ask that you send a copy of your ID with the request. Make sure to black out your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and citizen service number (BSN) to protect your privacy. Noyz Boyz Audio also points out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority, via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons .

• We will secure our systems. However, we cannot guarantee that the security of our systems will be effective in all circumstances. We guarantee that the security will meet an acceptable level, taking into account the state of technology, the choices in security measures, and the associated costs.

  In the event that, despite our care for the protection of personal data, a security incident or data breach occurs with us or our processor, we are, in addition to Article 10 of our general terms and conditions (Liability), only liable if the security incident or data breach arose due to insufficient security of our systems. Furthermore, in the event of damage, we are only liable for the direct damage caused by the security incident or data breach and not for (indirect) consequential damage. Our liability is further limited to the amount that our liability insurer pays out in the specific case.